Privacy Policy

1. Introduction

LakeRush Adventures ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Book a tour or adventure
  • Contact us through our website
  • Subscribe to our newsletter
  • Participate in our services

This information may include:

  • Name and contact information (email, phone number, address)
  • Payment and billing information
  • Emergency contact information
  • Health and medical information relevant to tour participation
  • Preferences and feedback

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Process and manage your bookings and reservations
  • Communicate with you about your tours and services
  • Provide customer support and respond to inquiries
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Ensure safety and security during tours
  • Comply with legal obligations
  • Prevent fraud and protect our rights

4. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our business (payment processors, email services, etc.)
  • Tour Partners: Local guides, accommodation providers, and other partners necessary for tour operations
  • Emergency Services: In case of medical emergencies or safety concerns
  • Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at dlakerush-adventures@gmail.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

LakeRush Adventures
1076 Ellesmere Rd, Scarborough, ON M1P 2X4, Canada
Email: dlakerush-adventures@gmail.com
Phone: +1 416 627 3367